Privacy Policy

Effective Date: 10 April 2026

At BXR Solutions ("we", "our", "us"), we are committed to protecting your privacy and handling your personal data transparently in accordance with UK GDPR and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use https://bxrsolutions.online/.

1. Who We Are

BXR Solutions is a UK-based independent phone retailer offering unlocked mobile phones and flexible payment options.

Business Address:
11 Fleming Close
Farnborough GU14 8BT
United Kingdom

Phone: 0292 168 3439

2. Information We Collect

Information You Provide:

Full name
Phone number
Email address
Billing and shipping details
Order details
Enquiry messages submitted via contact forms

Automatically Collected Information:

IP address
Browser type
Device information
Cookies and tracking data
Pages visited on our website

3. How We Use Your Information

Process phone orders and customer enquiries
Provide customer support
Deliver products and services
Improve website functionality
Prevent fraud and misuse
Send order updates
Comply with legal obligations

4. Google Ads and Advertising Compliance

Our website may display ads or use Google advertising services including:

Google AdSense
Google Ads Remarketing
Google Analytics

Google may use cookies to serve ads based on your prior visits to this and other websites. You can manage ad personalization here: https://www.google.com/settings/ads

5. Cookies Policy

We use cookies to:

Improve browsing experience
Remember user preferences
Analyse traffic
Deliver relevant advertising

Types of cookies used:

Essential cookies
Analytics cookies
Advertising cookies

You can disable cookies in your browser settings.

6. Legal Basis for Processing (UK GDPR)

We process your personal data under these lawful bases:

Consent
Contract performance
Legal obligation
Legitimate business interests

7. Sharing Your Information

We do not sell personal data.

We may share data with:

Payment processors
Delivery partners
Hosting providers
Analytics providers
Legal authorities when required

8. Data Retention

We retain your information only as long as necessary for order fulfilment, legal compliance, and tax/accounting requirements.

9. Your UK Privacy Rights

Under UK GDPR, you have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Withdraw consent

To exercise your rights, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Data Security

We implement reasonable technical and organisational safeguards to protect your personal data.

12. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect children’s data.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a revised effective date.

14. Contact Us

BXR Solutions
11 Fleming Close
Farnborough GU14 8BT
United Kingdom
Phone: 0292 168 3439

Got Questions?

Frequently Asked Questions

No. BXR Solutions is an independent phone retailer based in the UK. We sell unlocked phones from any manufacturer and we are not affiliated with, endorsed by, or part of any telecommunications network or carrier (e.g. EE, O2, Vodafone, Three, etc.). All phones are sold and can be used on any compatible network.

Our pay-as-you-go monthly payment option allows you to spread the cost of your phone into manageable monthly payments without a long-term contract. You pay monthly and can stop at any time, keeping full flexibility.

Yes, all phones we sell are brand new, factory unlocked, and come in their original packaging with all accessories included. Every device comes with the manufacturer's full warranty.

Absolutely. All phones sold by BXR Solutions are fully unlocked and compatible with all major UK networks including EE, O2, Vodafone, Three, Sky Mobile, and more. Simply insert your existing SIM card and you're ready to go.

No contracts required. You can purchase a phone outright or choose our flexible monthly payment option. Either way, there are no long-term commitments or hidden fees.

Yes! We stock a wide range of accessories including cases, screen protectors, chargers, and more for most of the phones we sell. Visit our store or ask our team for recommendations.

We do accept trade-ins in certain circumstances. Please bring your device into our store or contact us for a trade-in valuation. The trade-in value will depend on the condition, model, and age of your device.